Customer to provide four able persons to load the tub as our showroom staff may not be able to assist. Customer is responsible for unit and any damage caused during pick up and installation. Please write "N/A" if your unit is getting delivered.

20% deposit required to reserve a spot on a truckload. Deposit is fully refundable until the unit is ordered, and must be increased an additional 30% to 50% total deposit when we order the unit. 50% deposit required for any unit on order, in production, or in our warehouse. The balance is due or financing begins: when scheduling delivery, within 30 days of unit arrival to our warehouse, or within 30 days of purchase (in-stock units); whichever occurs first. PIF units can be stored in our warehouse up to 6 months after arrival. After which, customer may be subject to a $50 monthly storage fee or unit will be released and a new model will be ordered at new pricing. Cancellation fee is 10% of the purchase price if the purchase is cancelled after the unit has been ordered. Restocking fee for returned or exchanged units is 15% of the purchase price plus the current tub removal fee.