Allen Pools & Spas is searching for a full-time motivated and welcoming Front End Sales Coordinator to be a friendly face and helpful associate to our customers.
Allen Pools & Spas offers:
- Paid Vacation, Holidays, and Sick time
- Health Insurance
- Employee Discounts
- 401K for full-time employees
- Paid trainings
- Opportunities for company advancement
Job Summary: The Front End Sales Coordinator (Retail Lead) plays a crucial role in ensuring the efficient operation of the retail store and the satisfaction of customers. They are responsible for supporting the sales team, managing daily store activities, and delivering exceptional customer service.
- Take ownership of the showroom functions and responsibilities.
- Work to achieve retail goals and supports sales targets by provide outstanding customer service.
- Delegate tasks and responsibilities to team members and ensure smooth workflow.
- Greet and assist customers in a friendly and helpful manner.
- Resolve customer complaints and inquiries effectively.
- Ensure a positive shopping experience for customers.
- Monitor inventory levels to prevent out of stock products or overstock situations.
- Assist in receiving and stocking merchandise.
- Ensure the store is visually appealing and merchandise is properly displayed.
- Implement and maintain store layout and visual standards.
- Oversee cash register operations, including opening and closing registers.
- Ensure accuracy in cash handling and transactions.
Sales and Promotions:
- Assist in planning and executing sales promotions and marketing campaigns.
- Encourage upselling and cross-selling to maximize revenue.
- Maintain records of sales, customer interactions, and inventory levels.
- Assist in scheduling staff shifts and breaks.
- High school diploma or equivalent; some college education preferred.
- Previous retail experience, with at least 1-2 years in a supervisory or leadership role.
- Strong customer service skills and the ability to handle difficult customer interactions.
- Knowledge of retail sales techniques and merchandising.
- Excellent communication and interpersonal skills.
- Basic computer skills for using point-of-sale systems and inventory management software.
- Ability to work a flexible schedule, including weekends and holidays.
- Strong problem-solving and organizational abilities.
- Leadership and team-building skills.
- Ability to stand for extended periods.
- Lifting and carrying of merchandise, typically up to 50 pounds.
- Bending, stooping, and reaching.
Compensation: Base pay $17/hr plus 2% commission on all sales and additional bonuses. The average employee in this position makes $20.50+/hr.
This job description is a general guideline and may be adapted to suit the specific needs and requirements of the retail store and company. Additionally, the Front End Sales Coordinator may be expected to perform other duties as assigned by the Retail General Manager or Sales Manager to ensure the store’s success and customer satisfaction.