Customer Reviews

Warm and Friendly

From the moment I walked in their store I could tell this was where we would buy our hot tub. Warm and friendly (not pushy) service.

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Todd Mobley —

Very informative!

I love shopping here for my Big Green Egg- I’ve also enjoyed their free Big Green Egg cooking classes!! Very informative- thank you

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Manuel — Vermont

Treated with Respect

We were referred to Allen Pools & Spas from friends. From the minute I walked in, I could immediately tell I was dealing with professionals and was treated with respect. In subsequent visits, sales reps could easily cover for each other without question. Dealings were flexible, efficient and staff was extremely knowledgeable and friendly, but not pushy – which was much appreciated. Follow-up has been terrific – enough to make us comfortable, but not overkill. Overall interaction has left us extremely satisfied with this major purchase and the company with which we did business. Pleasantly surprised, especially having never purchased anything from them before.

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Caroline Schnieder —

Superb Service Department

They are the best! Very knowledgeable and Joe is great to deal with. Superb service department as well!

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Coni — Montclair

Repeat Customer

Allen Pools have everything you need for your pool and spa. I have always had friendly customer service and will be a repeat customer.

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Cheryl Blekis —

Professional and Knowledgeable

Great product, great service! Having our spa delivered by a team of 5, who were professional, knowledgeable and polite made me very aware the high quality of service Allen’s pool expects to give to their clients!

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Sheila — Rutland, VT

Love My Hot Tub

This is my second hot tub from these folks who are ALWAYS willing to help with any issue. Fortunately I seldom need them. LOVE my hot tub…..

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David Landers —

Knowledge and Friendly Attitude

We have been a customer of Allen Pools & Spas for 4 years and have had excellent service. We purchased a HotSprings Grande based on the knowledge and friendly attitude of their staff. We highly recommend them for any product they represent. Great people and great products!

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Larry Sudvey —

Great Service & Fair Prices

Great service and fair prices. I have been an Allen Pools and Spas customer since 2003, and they have always been great to work with. I’ve purchased 3 hot tubs, numerous covers and replacement pieces plus supplies and chemicals from them and everything has been perfect.

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Dave McComb —

Great Experience

The entire staff was excellent to work with from sales to installation. It was a great experience.

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Robert Kinchen —

They Go the Extra Mile!

Allen Pools built our pool, helped use learn to maintain it, and always provides great service. They go the extra mile!

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Kevin Lewis —

Extremely Happy

We have been extremely happy with the spa we bought. From the sales to the service everything has been first rate. We had seen the spa at the Home Show and discussed our options with the sales person at that time. He was very helpful, only suggesting the type of spa that suited our needs and was never pressuring. They helped us decide on the best option, did all the site prep and delivered and trained us on the proper use. The people at Allen Spas really care about their customers. It is evident in all our interactions. I would highly recommend Allen Spas.

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David Ericson —