Customer Reviews

From 313 reviews
Beth Wirsul
Beth Wirsul

Have had an awesome experience so far. As hot tub newbies, we were given time and the ability to ask multiple questions. The sales person (Chris) was knowledgeable and patient. We have signed a contract for a tub, so still early on in the …

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via Google
Øhh Ngû Dinèø
Øhh Ngû Dinèø

Now I believe trading is better than working, I have been in so much debts and just with my first trade in binary options with Mrs Stephanie George, I can now repay my debts and also afford my daily expenses. I invested with $1,000 and in …

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Response from business owner

This is a spam review and has been reported. Do not use any of the contact methods listed.

via Facebook
Jeanne Gilmore
Jeanne Gilmore

Had a great experience! Love are spa!

Staff helpful and quick to respond.

Highly recommend if you are looking for a hot tub!

Response from business owner

Thanks Jeanne! Happy Hot Tubbin 🙂

via Google
Deb Shannon
Deb Shannon

Friendly and honest service from a kind person! I’ll be back to pick up more supplies soon! Happy to SEE local people doing good work rather than ordering online and watching the delivery truck slide all over my driveway, spewing carbon …

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Response from business owner

Thank you Deb! And thank you for your business!

via Google
Ulf Fröberg
Ulf Fröberg

Risk Management Expertise:

Mrs. Barbara's risk management skills are second to none. Her prioritizes capital preservation and consistently employs strategies that protect your investments. Her disciplined approach to risk makes her a …

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Response from business owner

Hi, this is spam and has been reported to Facebook. Please do not use any of the contact methods listed in this review.

via Facebook
Ben Agrawal
Ben Agrawal

Great experience, Andrew was helpful from start to finish. Enjoyed working with him and would recommend him to anyone.

Response from business owner

Thanks for giving Andrew a shoutout, Ben!

via Google
ANONYMOUS
ANONYMOUS

Thank you Chris Levesh and team for your help in our hot tub purchase!

Claire Aronis
Claire Aronis

Great experience picking out a hot tub with Chris Levesh!

Response from business owner

Thank you Claire!

via Google
Brittany Korsh
Brittany Korsh

My family and I purchased our Hot Springs Flash from Allen Pools & Spas and we couldn't be happier! I expressed interest in a hot tub about a year before we actually made the purchase, and the teams in Lebanon and Williston were incredible…

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Response from business owner

Wow! What a wonderful experience and thanks for sharing, Brittany! We're so glad you love your hot tub and we're happy to have been able to help. Thank you so much for your business and happy hot tubbin! Let us know if you need anything 🙂

via Google
Andrew Jones
Andrew Jones

Freindly knowledgeable people.

Response from business owner

Thank you so much, Andrew!

via Facebook
Dominick amodeo
Dominick amodeo

The install crew was one of the best I've ever had the pleasure of coming to my home .

Response from business owner

Thank you so much, Dominick! Wonderful crane pictures, happy hot tubbin'!

via Google
teresa voorhees
teresa voorhees

Andrew was very informative and helpful!

Response from business owner

Thank you for giving Andrew a shoutout, Teresa!

via Google
Ronald White
Ronald White

Very good service as always

Response from business owner

Thank you for your review, Ron!

via Google
wayne Chapman
wayne Chapman

Very knowledgeable concerning all things spa related

Response from business owner

Thank you Wayne! We're happy to help.

via Google
Glenna Ackerman
Glenna Ackerman

It was a very pleasant experience! No pressure. Answered all our questions and left us to check out the hot tubs. We were able to get in the hot tubs to check out comfort.

We have purchased a Hot Springs, 5 person Pace Hot tub. Can't …

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Response from business owner

Thanks Glenna! We're so glad you had a great experience in our showroom. We can't wait to get you into hot water 🙂

via Google
marc milowsky
marc milowsky

Brian is the best!! Great and friendly service.

Response from business owner

Thanks Marc! And thanks for giving Brian a shout out!

via Google
Elizabeth Good
Elizabeth Good

Our entire experience with Allen has been top notch! Andrew was an incredibly helpful and honest salesman and even came out to check out our deck to make sure a delivery could go smoothly. When our tub was available a few weeks ahead of …

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Response from business owner

Thank you for the glowing review, Elizabeth! And for giving Andrew, Joe and the crew a great shout out! Happy hot tubbin 🙂

via Google
Alphonso Croom
Alphonso Croom

Staff took the time to test my pool water and give detailed instructions to remediate my chemical issues. Highly recommend!

Response from business owner

Thank you Alphonso! We're happy to help out.

via Google
Rebecca Lee
Rebecca Lee

I went in looking for help with our sauna, and the employee knew exactly what I needed and brought me out back to see the unit. She was able to take care of my problem then and there, and she was lovely as well. Excellent service!

Response from business owner

Thank you, Rebecca! We're so glad we could help resolve the problem so quickly. Enjoy your sauna!

via Google
David Casey
David Casey

Allen Pools opened by pool and serviced my hit tub yesterday. As always, they were timely, professional, efficient and informative. Great company that provides terrific service.

Response from business owner

Thank you for your review and business, David!

via Google
Kevin Carley
Kevin Carley

They are easy to deal with and very helpful

Response from business owner

Thank you Kevin!

via Google
brock gibbons
brock gibbons

Chris Levesh was our sales guy and was very knowledgeable. There was no pressure and when we did decide to purchase everything went perfectly according to what he told us. The set up crew was great as well. We were up and running in no time…

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Response from business owner

Thanks for giving Chris and the delivery crew a shoutout, Brock! Enjoy your hot tub!

via Google
Bryan Lamphere
Bryan Lamphere

No better place to buy a hot tub. Very knowledgeable staff, and they take care of you forever. Need your water tested, bring it in!

Response from business owner

Thanks for the great review, Bryan! Happy hot tubbin'

via Google
William Palmer
William Palmer

Quick friendly service

Response from business owner

Thank you William!

via Google
D Goodrich
D Goodrich

Love doing business with this store. They are always helpful. They always have what I need, and I never wait long for assistance

Response from business owner

Thank you! We're happy to help.

via Google
Pat McMahan
Pat McMahan

Wonderful service, a really nice and understated salesman. No pressure.

Response from business owner

Thanks so much Pat!

via Google
Ken Kemon
Ken Kemon

We had owned a Hot Springs tub since 1999 and decided it was time to upgrade. Andrew was great about showing all the things that have been improved as well as many of the other features.

Response from business owner

Thank you for your business, Ken! And thanks for being a long time Hot Springs owner. Enjoy this next one!

via Google
Wolfgang Hokenmaier
Wolfgang Hokenmaier

We shopped all over Chittenden County for our Hot Tub and ended up with a Hot Spring tub from Allen Pools and Spas. Great new showroom including the ability to set test, which was not offered anywhere else. Great staff and the entire …

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Response from business owner

Thank you so much for this great review, Wolfgang! We’re glad we made it easy for you and thank you for your business. Happy hot tubbin!

via Facebook
Ryan Patterson
Ryan Patterson

We walked in January 2 and Chris welcomed us with honest feedback and assistance without ever being pushy. His advice was quite helpful in the purchase and setup phases. The scheduling department kept in contact to work around the blizzards…

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Response from business owner

Thanks for giving Chris and the Delivery Team a wonderful shout out, Ryan! Happy Hot Tubbin!

via Google
Muddassir Abdallah
Muddassir Abdallah

After a successful withdrawal of $17,000 from an investment of $1300 from this broker. I'm so excited and unreservedly express my gratitude to Mrs Murphy Sherry who guided me with through the investment course that yielded me $17,000 profit…

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Response from business owner

Hi, this is spam and has been reported to Facebook. Please do not use any of the contact methods listed in this review.

via Facebook
Rita DeGoosh
Rita DeGoosh

Always helpful especially Kim.

Response from business owner

Thank you Rita!

via Google
King Gumede King Qwabe
King Gumede King Qwabe

I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Mrs Cathy Frederick helped me trade my $600 to earn $ 8,500 in 5 days. She’s very straight forward and genuine, you can contact her for …

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Response from business owner

Hi, this is spam and has been reported to Facebook. Please do not use any of the contact methods listed in this review.

via Facebook
Nicholas King
Nicholas King

Everyone at Allen Pools and Spas has been highly professional and helpful. Highly recommend them!

Response from business owner

Thank you Nick!

via Google
Alex D Synder
Alex D Synder

Excellent service. I strongly recommend MRS BRENDA ELIAS to those who wants to invest in crypto. While managing my account in less than 7 days. I couldn’t have asked for more! Contact her: there are no charges for withdrawal

Email: …

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Fran Rhynhart
Fran Rhynhart

Dave, the salesman, (Rutland, Vt Office) was knowledgeable and a pleasure to work with, including the special financing that was available at the time when purchasing our hot tub. He followed up and kept us posted on the delivery time. …

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Response from business owner

Thank you for the review, Fran! We're so glad you had a great experience with us. Enjoy the tub!

via Google
Jeremy Bhatia
Jeremy Bhatia

Great company to buy a hot tub from! Andrew is an honest salesperson, and also a really good human being.

Response from business owner

Thanks for giving Andrew a shoutout, Jeremy! Happy Hot Tubbin!

via Google
Andrew Jones
Andrew Jones

Very nice people and very knowledgeable. I look forward to seeing the same people every time I go there.

Response from business owner

Thanks so much, Andrew! We're happy to help.

via Google
Betty McEnaney
Betty McEnaney

Mary stuck with us while we did our homework. It was great working with someone who knows the product and wasn’t just a salesman. Thanks for your help. Looking forward to having the hot tub on the deck!

Response from business owner

Thanks Betty & Bruce! Mary does a great job taking care of her customers so they are well informed. Can't wait to get you soaking in your new tub!

via Google
Mark Johnson
Mark Johnson

Always have exactly what our spa needs to run right.

Response from business owner

Thank you Mark!

via Google
Scott Welch
Scott Welch

Great service, friendly people, have what I need. Installed my hot tub and re-lined my pool, as well as open and close my pool each year at affoedable prices. Highly recommend.

Response from business owner

Thanks so much for your business, Scott!

via Google
Prudence Fisher
Prudence Fisher

Great employees, great service. We have been very happy through the whole process of picking out a spa, having it delivered, and any service since then!

Response from business owner

Thank you so much for this wonderful review, Prudence! Happy Hot Tubbin'!

via Google
Mduduzi Sylvester
Mduduzi Sylvester

I have took a lot of risk in forex/binary trading, I have lost different times with different account manager I lost close to $7500 on forex trading, I saw a good recommendation about Mrs. Joan Steve. FX on review talking about her good …

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Response from business owner

Hi, this is spam and has been reported to Facebook. Please do not use any of the contact methods listed in this review.

via Facebook
Steven Williams
Steven Williams

Quality products and attentive knowledgeable staff. Been using Allens Pools & Spas for decades for all our supplies and repairs.

Response from business owner

Thank you for the great review, Steve! And thank you for your continued business, we appreciate it!

via Google
Andrew Courchesne
Andrew Courchesne

Excellent

Response from business owner

Thank you!

via Google
Todd Rook
Todd Rook

Both Chris and Miranda were very knowledgeable and helpful with our decision on buying a new hot tub. It is very helpful to see the demo models on the floor rather than a picture on the computer.

Response from business owner

Thanks for this great review, Todd! Yes, we're very excited to have full display models again after a long time of inventory shortages 🙂 Thank you for your business.

via Google
Nora Skolnick
Nora Skolnick

Chris and everyone was extremely helpful – they worked with us to navigate our way through the world of hot tubs so that we were able to pick out the right one for us.

Response from business owner

Thank you for this great review, Nora!

via Google
Aubrey Byron
Aubrey Byron

Chris and everyone at Allen Pools & Spas were absolutely wonderful to work with. Thank you again to Chris for your expertise and knowledge, also the delivery went very smoothly! Thanks again all, looking forward to enjoying this hot tub!

Response from business owner

Thank you so much Aubrey for this awesome review! Chris goes above and beyond for his customers, thanks for giving him and the delivery crew a shoutout! Happy Hot Tubbin'

via Google
Andy & Melissa McDonough (Fish the 48)
Andy & Melissa McDonough (Fish the 48)

We purchased a new tub and Chris was incredibly helpful with choosing which model would best suit our needs. He is knowledgeable about all of the products and gave expert advice when making our decision.

Response from business owner

Thank you so much for the review, Andy & Melissa! Chris does an amazing job working with his customers. Thanks for giving him a shoutout!

via Google
Sarah Seefluth
Sarah Seefluth

We ordered our Hot Spring last fall with Nick being upfront about it being a year out. We had great service the day Nick sold us the tub right through the installation process! We have enjoyed the tub every day and it was so worth it! Very …

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Response from business owner

Thanks so much Sarah! We're so glad you had a great experience working with Nick and that you love your tub. Thank you for your business, happy hot tubbin!

via Google
JEFF B
JEFF B

Always a great experience with the Lebanon store. Knowledgeable, friendly and assertive and helpful.

David Heckel
David Heckel

The delivery and set up of our hot tub went smoothly and we are very pleased with it.

Response from business owner

Thanks for the great review, David!

via Google
AJ Sullivan
AJ Sullivan

Our experience with Allen Polls and Spa has been amazing from beginning to end. The first day we walked in Chris was welcoming and knowledgeable. He answered all our questions, reviewed all our options with us, and never once did we feel …

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Response from business owner

Thank you so much for this great review, AJ! We're glad you had a great experience with us and Chris takes wonderful care of his customers. Thanks for giving him a shoutout! Happy Tubbin'!

via Google
Audrey Champagne
Audrey Champagne

We have purchased a hot tub. Chris was very responsive to all of our questions. The purchase process was very easy. We look forward to picking up our new hot tub in September.

Response from business owner

Thank you for your recommendation, Audrey!

via Facebook
Melanie Lawrence
Melanie Lawrence

We love working with Allen Pools and Spas. This purchase did not go as smoothly as expected. But we are happy with the completed project.

Response from business owner

Thank you for your review, Melanie! We'd obviously love it if every purchase and install went perfectly, but that doesn't always happen. Thank you for your patience and flexibility; we hope that we can make everything right in the end 🙂 Happy Splashin'

via Google
tim irvine
tim irvine

I feel that Allen’s Pool does everything they can to resolve my issues in a timely matter.

Response from business owner

Thank you Tim!

via Google
Joey Carriveau
Joey Carriveau

Adam and Matt have been phenomenal. We started our hot tubbing experience with a used hot tub. We were always welcomed by name and felt like VIP! Adam always showed us the new tubs, but did not pressure us into anything. Matt fixed our used…

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Response from business owner

Thanks so much for this great review, Joey! We're so glad we're able to help. Happy Hot Tubbin!

via Facebook
Nathalie Lindgren
Nathalie Lindgren

Our sales person is great – we just bought our tub June 2022- and we are first time hot tub owners – our sales person Dave has been (still is) great. Allen has great customer support and it’s easy to access any team member if your rep is …

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Response from business owner

Thank you for your review, Nathalie! Dave is awesome and we're so glad you're happy with our service.

via Google
Dominic Swett
Dominic Swett

Brought my pool water to be tested. The lady that tested it was very knowledgeable and answered all my questions. Printed out a sheet with full instructions for my chemicals. The pool looks great .

Response from business owner

Thank you for your review, Dominic! We're happy to help.

via Google
BOB C
BOB C

Did a good job and got some good suggestions. Thanks

Amy Seoane
Amy Seoane

OUTSTANDING CUSTOMER SERVICE!! Due to COVID and short supply/timing, we were unable to purchase from Allen Pool. One year later with tub we purchased from another business, nothing but issues and poor customer service. Reached out to Dave …

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Response from business owner

Thank you for this glowing review, Amy! Dave & Mary are rockstars🤩 and always help the best that they can. As always, feel free to reach out for help.

via Facebook
Jason Wade
Jason Wade

Andrew Kenney was great. Thank you

Response from business owner

Thanks for the shout out, Jason!

via Google
Annetta Kelly
Annetta Kelly

Excellent service! Store staff are very knowledgeable and friendly. also, only quality care products are sold.

Response from business owner

Thank you for the recommendation, Annetta!

via Facebook
William Hoyt
William Hoyt

good service and friendly folks

Response from business owner

Thank you for the recommendation!

via Facebook
Naomi
Naomi

Andrew was a pleasure to work with, he made the process seamless and the decision easy to go with Allen Pools and spa. He helped is with operational installation considerations in a tricky area we were planning on placing the spa. He also …

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Response from business owner

Thanks so much for the awesome review, Naomi! Andrew does a great job helping his customers. Thank you for your business!

via Google
Angela Lange
Angela Lange

Chris is an amazing salesman and person!!!! He treats you like a person not just a sale!!!! And the young lady at register so so helpful with information about there products!!!! Amazing people you have working for your company!!!!

Response from business owner

Thank you so much, Angela! Chris is the best! We really appreciate this awesome review.

via Google
Reed McCracken
Reed McCracken

I think we've had our hot tub for 17 years now and Allen has always provided sound advice and needed repairs. The service has been professional and reliable.

Response from business owner

Thanks for the review, Reed! It's a pleasure working with you! Happy Hot Tubbin'

via Facebook
Anne M Foldeak
Anne M Foldeak

Great customer service. No pressure to buy. Our salesman gave us options and listened to what we said our family needed.

Response from business owner

Thanks so much for the review, Anne!

via Facebook
Kevin Blanchard
Kevin Blanchard

Kim at the Lebanon location and Becky and Brian at the Rutland location went above and beyond to help me out of a bind. Thank you all so much I appreciate your assistance and quick response.

Response from business owner

Thanks so much for the glowing review, Kevin! Kim, Becky, & Brian sure do appreciate it!

via Google
Scott Mather
Scott Mather

Allen Pools and Spa should be the model for every small business. I did a lot of research before purchasing my spa and their brands and pricing are some of the best out there. What really sets them apart though is their customer service. …

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Response from business owner

Thank you Scott! Happy Hot Tubbing!

via Facebook
CYNTHIA C
CYNTHIA C

Very helpful testing my water and recommendations for chemicals, also very pleasant. You are lucky to have her.

Bonnie Gordonhipko
Bonnie Gordonhipko

I had Josh Sayles here 1/3 in the cold weather…our hot tub was leaking… he was able to work us in to his schedule-he was awesome!! Thanks so much Josh!!

Response from business owner

Thanks so much Bonnie! Glad Josh was able to repair the hot tub!

via Facebook
Sarah Buck
Sarah Buck

Allen pools and spas were a pleasure to deal with. I called with a problem with our hot tub and they were able to come to the house two days later (it was a holiday week)! They were very courteous and professional and I would highly …

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Response from business owner

Thank you Sarah! Enjoy your hot tub!

via Facebook
Sara Blood
Sara Blood

Our entire experience with Allen Pools has been fantastic!! Andrew was wonderful when we walked in – happy to help two folks who knew nothing about tubs, very knowledgeable and helpful but not at all sales-pushy (which we greatly …

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Response from business owner

Thank you so much Sara! Enjoy that hot tub!

via Google
Jackie Barter
Jackie Barter

We purchased a Spa 5 months ago from Allen Pools & Spas. Having Customer Service available to answer our questions and provide follow up service/maintenance was a priority when we were considering where to buy a spa. We could not be …

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Response from business owner

Thank you so much Jackie! Enjoy your new hot tub!

via Google
Gary DuCharme
Gary DuCharme

I needed service for a leaking heater and they were there for me. We are back to enjoying our Hot Springs Aria Spa. Shaun did a great job!

Gary DuCharme

Response from business owner

Thank you so much Gary!

via Facebook
Joan Decato
Joan Decato

was very impressed with repairman Brian. Did a quick job repairing and was very informative. Prompt service was great.

Response from business owner

Thank you Joan!

via Facebook
John J. Cronin
John J. Cronin

Adam. Before and after the sale and delivery. We completely trusted him.

Response from business owner

Thank you John! Happy Hot Tubbin'

via Facebook
Sherry Branch Roy
Sherry Branch Roy

Our sales rep, Adam, has been great! Friendly and professional customer service and communication about the status of our orders.

Response from business owner

Thanks so much for the recommendation, Sherry! Adam is awesome 😀

via Facebook
Anne Steel
Anne Steel

We have been really pleased with the fast response and service we’ve received from Allen Pools. Mathew has gone out of his way several times to solve our issues and find a good solution. We highly recommend them for their ongoing support as…

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Response from business owner

Thank you so much for your recommendation, Anne! Matthew is an awesome member of our team!

via Facebook
Amy B
Amy B

My daughter requested her hot tub be moved to her new house. The three guys that showed up were just great. Jamie was the head guy. It was not an easy move but they did such a great job. They moved it from Tunbridge to Chelsea. Such …

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Lori Innes
Lori Innes

Allen Pools and Spas was amazing to work with. Highly recommend them. Andrew always got right back to me and shared helpful tips. LOVE my new hot tub. Don't know why I wanted so long to get one. Not only does my ski feel so soft from the …

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Response from business owner

Thank you Lori! We're so glad that you're loving your hot tub and had a great experience with us. Happy Hot Tubbin'!

via Google
Anonymous2
Anonymous2

WHY DID I WAIT SO LONG? My new Hot Tub has made an unbelievable difference in my quality of life! MAJOR improvement on Day #1. Now as I enjoy day #13 I am wondering why more people don’t talk about the THERAPEUTIC Benefits of a hot tub? I …

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Toby Kravitz
Toby Kravitz

So far, so good. Helpful info and smooth financing for purchase. Unfortunately, it will take over a year to get the tub, so we'll have to wait to see if the delivery/installation is good.

Response from business owner

Thank you Toby!

via Google
Donna Lee
Donna Lee

Allen pools and spas is always there to answer any questions I have about my Hot Springs tub. They are consistently helpful and courteous.

Response from business owner

Thank you Donna! <3

via Facebook
Nicole Luce
Nicole Luce

We spent so many hours with Chris in Lebanon and all of them were great! We shopped around many stores in person and online and the service that was provided when purchasing our first tub was superb. Chris was super helpful without ever …

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Response from business owner

Thank you so much Nicole! We really appreciate this!!

via Google
Anonymous1
Anonymous1

just a line to let you know we had an absolutely wonderful experience with allen pools and spa. They arrived on time and installed and filled our tub in no time at all.

Karen Browning
Karen Browning

This was a difficult year to purchase a hot tub. Supplies were delayed and many hot tubs were unavailable. We worked with Adam at Allen Spa in Williston. He was terrific to work with. He let us know what was happening with production and …

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Response from business owner

Thank you so much Karen! 🙏🏻

via Facebook
Heidi Rousseau
Heidi Rousseau

Kin was friendly and knowledgeable using hands on demonstrations. She was able to explain everything included with the package price.

Response from business owner

Thank you Heidi!

via Google
Gray
Gray

Very helpful and patient with new Spa owners! Thanks for all the support and guidance. Allen Pools makes it easy. Also, appreciate the free H2O testing and the very nice showroom environment.

Response from business owner

Thank you Gray!

via Google
Anonymous
Anonymous

Fantastic Company. Their service is always spot on. I bought 18' x 32' above ground 28 years ago, and the liner lasted for 25 years. It's because of their caring and always there to help do what was best in care. I now have a new liner. I …

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Karen Pellerin
Karen Pellerin

From start to finish Allen Pool and Spas was amazing! Great assistance from Andrew when selecting a spa to fit our needs. The delivery/set up crew was fantastic -professional and so helpful. The TriStar hot tub is perfect for our NEK log …

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Response from business owner

Thank you so much Karen! We really appreciate your kind words!!

via Facebook
ALFRED F
ALFRED F

Go to allen pools an spas for your business i did fast

Neil Castaldo
Neil Castaldo

Best staff and outstanding customer service. Not to mention an excellent product, which I use every night.

Response from business owner

Thank you so much Neil!

via Google
George Edson
George Edson

Respond quickly . Very pleasant on the phone. Service is prompt and courteous.

Response from business owner

Thank you so much Jill and George!

via Facebook
Charles Foster
Charles Foster

Ed's crew always serves us well. Big fan of Tonya's customer service chops. Put a bug in their ear about something I was interested in and they remembered and when the item was available, they let me know. Installation was a breeze. 5 …

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Response from business owner

Thanks so much Charles!

via Facebook
Kathy Bishop
Kathy Bishop

The installation was very quick and professionally done. The crew worked well together and gave us all the information we needed to get started on our enjoyment of our new perchase.

Response from business owner

Thank you Kathy!

via Google
Amanda Gokey
Amanda Gokey

Allen’s has been great to deal with! Chris was my sales contact and was super helpful from answering my questions about picking the right model, to doing a site visit and even get me a hot tub 3 months sooner! The delivery team was also …

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Response from business owner

Thank you Amanda! We really appreciate this wonderful review!

via Google
Kendall James-Ferguson
Kendall James-Ferguson

I only wish we had called Allen Pools much sooner. After working with two other 'pool guys' in the area and them leaving us high, and dry we found Allen Pools on a Google search. They were able to get out to our home, and let us know we …

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via Google
Brian P Collamore
Brian P Collamore

The 3 guys who opened my pool did a great job. Well done!

Response from business owner

Thank you Brian!

via Facebook
John Moser
John Moser

Allen Pools has great products and their service is amazing!

Response from business owner

Thank you so much John!

via Facebook

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Warm and Friendly

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From the moment I walked in their store I could tell this was where we would buy our hot tub. Warm and friendly (not pushy) service.

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Todd Mobley —

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Very informative!

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I love shopping here for my Big Green Egg- I’ve also enjoyed their free Big Green Egg cooking classes!! Very informative- thank you

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Manuel — Vermont

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Treated with Respect

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We were referred to Allen Pools & Spas from friends. From the minute I walked in, I could immediately tell I was dealing with professionals and was treated with respect. In subsequent visits, sales reps could easily cover for each other without question. Dealings were flexible, efficient and staff was extremely knowledgeable and friendly, but not pushy – which was much appreciated. Follow-up has been terrific – enough to make us comfortable, but not overkill. Overall interaction has left us extremely satisfied with this major purchase and the company with which we did business. Pleasantly surprised, especially having never purchased anything from them before.

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Caroline Schnieder —

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Superb Service Department

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They are the best! Very knowledgeable and Joe is great to deal with. Superb service department as well!

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Coni — Montclair

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Repeat Customer

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Allen Pools have everything you need for your pool and spa. I have always had friendly customer service and will be a repeat customer.

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Cheryl Blekis —

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Professional and Knowledgeable

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Great product, great service! Having our spa delivered by a team of 5, who were professional, knowledgeable and polite made me very aware the high quality of service Allen’s pool expects to give to their clients!

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Sheila — Rutland, VT

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Love My Hot Tub

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This is my second hot tub from these folks who are ALWAYS willing to help with any issue. Fortunately I seldom need them. LOVE my hot tub…..

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David Landers —

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Knowledge and Friendly Attitude

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We have been a customer of Allen Pools & Spas for 4 years and have had excellent service. We purchased a HotSprings Grande based on the knowledge and friendly attitude of their staff. We highly recommend them for any product they represent. Great people and great products!

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Larry Sudvey —

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Great Service & Fair Prices

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Great service and fair prices. I have been an Allen Pools and Spas customer since 2003, and they have always been great to work with. I’ve purchased 3 hot tubs, numerous covers and replacement pieces plus supplies and chemicals from them and everything has been perfect.

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Dave McComb —

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Great Experience

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The entire staff was excellent to work with from sales to installation. It was a great experience.

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Robert Kinchen —

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They Go the Extra Mile!

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Allen Pools built our pool, helped use learn to maintain it, and always provides great service. They go the extra mile!

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Kevin Lewis —

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Extremely Happy

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We have been extremely happy with the spa we bought. From the sales to the service everything has been first rate. We had seen the spa at the Home Show and discussed our options with the sales person at that time. He was very helpful, only suggesting the type of spa that suited our needs and was never pressuring. They helped us decide on the best option, did all the site prep and delivered and trained us on the proper use. The people at Allen Spas really care about their customers. It is evident in all our interactions. I would highly recommend Allen Spas.

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David Ericson —