They are easy to deal with and very helpful

Chris Levesh was our sales guy and was very knowledgeable. There was no pressure and when we did decide to purchase everything went perfectly according to what he told us. The set up crew was great as well. We were up and running in no time…

No better place to buy a hot tub. Very knowledgeable staff, and they take care of you forever. Need your water tested, bring it in!

Quick friendly service

Love doing business with this store. They are always helpful. They always have what I need, and I never wait long for assistance

Wonderful service, a really nice and understated salesman. No pressure.

We had owned a Hot Springs tub since 1999 and decided it was time to upgrade. Andrew was great about showing all the things that have been improved as well as many of the other features.

We shopped all over Chittenden County for our Hot Tub and ended up with a Hot Spring tub from Allen Pools and Spas. Great new showroom including the ability to set test, which was not offered anywhere else. Great staff and the entire …

We walked in January 2 and Chris welcomed us with honest feedback and assistance without ever being pushy. His advice was quite helpful in the purchase and setup phases. The scheduling department kept in contact to work around the blizzards…

After a successful withdrawal of $17,000 from an investment of $1300 from this broker. I'm so excited and unreservedly express my gratitude to Mrs Murphy Sherry who guided me with through the investment course that yielded me $17,000 profit…

Always helpful especially Kim.

I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Mrs Cathy Frederick helped me trade my $600 to earn $ 8,500 in 5 days. She’s very straight forward and genuine, you can contact her for …

Everyone at Allen Pools and Spas has been highly professional and helpful. Highly recommend them!

Excellent service. I strongly recommend MRS BRENDA ELIAS to those who wants to invest in crypto. While managing my account in less than 7 days. I couldn’t have asked for more! Contact her: there are no charges for withdrawal

Email: …

Dave, the salesman, (Rutland, Vt Office) was knowledgeable and a pleasure to work with, including the special financing that was available at the time when purchasing our hot tub. He followed up and kept us posted on the delivery time. …

Great company to buy a hot tub from! Andrew is an honest salesperson, and also a really good human being.

Very nice people and very knowledgeable. I look forward to seeing the same people every time I go there.

Mary stuck with us while we did our homework. It was great working with someone who knows the product and wasn’t just a salesman. Thanks for your help. Looking forward to having the hot tub on the deck!

Always have exactly what our spa needs to run right.

Great service, friendly people, have what I need. Installed my hot tub and re-lined my pool, as well as open and close my pool each year at affoedable prices. Highly recommend.

Great employees, great service. We have been very happy through the whole process of picking out a spa, having it delivered, and any service since then!

I have took a lot of risk in forex/binary trading, I have lost different times with different account manager I lost close to $7500 on forex trading, I saw a good recommendation about Mrs. Joan Steve. FX on review talking about her good …

Quality products and attentive knowledgeable staff. Been using Allens Pools & Spas for decades for all our supplies and repairs.

Excellent

Both Chris and Miranda were very knowledgeable and helpful with our decision on buying a new hot tub. It is very helpful to see the demo models on the floor rather than a picture on the computer.

Chris and everyone was extremely helpful – they worked with us to navigate our way through the world of hot tubs so that we were able to pick out the right one for us.

Chris and everyone at Allen Pools & Spas were absolutely wonderful to work with. Thank you again to Chris for your expertise and knowledge, also the delivery went very smoothly! Thanks again all, looking forward to enjoying this hot tub!

We purchased a new tub and Chris was incredibly helpful with choosing which model would best suit our needs. He is knowledgeable about all of the products and gave expert advice when making our decision.

We ordered our Hot Spring last fall with Nick being upfront about it being a year out. We had great service the day Nick sold us the tub right through the installation process! We have enjoyed the tub every day and it was so worth it! Very …

Always a great experience with the Lebanon store. Knowledgeable, friendly and assertive and helpful.

The delivery and set up of our hot tub went smoothly and we are very pleased with it.

Our experience with Allen Polls and Spa has been amazing from beginning to end. The first day we walked in Chris was welcoming and knowledgeable. He answered all our questions, reviewed all our options with us, and never once did we feel …

We have purchased a hot tub. Chris was very responsive to all of our questions. The purchase process was very easy. We look forward to picking up our new hot tub in September.

We love working with Allen Pools and Spas. This purchase did not go as smoothly as expected. But we are happy with the completed project.

I feel that Allen’s Pool does everything they can to resolve my issues in a timely matter.

Adam and Matt have been phenomenal. We started our hot tubbing experience with a used hot tub. We were always welcomed by name and felt like VIP! Adam always showed us the new tubs, but did not pressure us into anything. Matt fixed our used…

Our sales person is great – we just bought our tub June 2022- and we are first time hot tub owners – our sales person Dave has been (still is) great. Allen has great customer support and it’s easy to access any team member if your rep is …

Brought my pool water to be tested. The lady that tested it was very knowledgeable and answered all my questions. Printed out a sheet with full instructions for my chemicals. The pool looks great .

Did a good job and got some good suggestions. Thanks

OUTSTANDING CUSTOMER SERVICE!! Due to COVID and short supply/timing, we were unable to purchase from Allen Pool. One year later with tub we purchased from another business, nothing but issues and poor customer service. Reached out to Dave …

Andrew Kenney was great. Thank you

Excellent service! Store staff are very knowledgeable and friendly. also, only quality care products are sold.

good service and friendly folks

Andrew was a pleasure to work with, he made the process seamless and the decision easy to go with Allen Pools and spa. He helped is with operational installation considerations in a tricky area we were planning on placing the spa. He also …

Chris is an amazing salesman and person!!!! He treats you like a person not just a sale!!!! And the young lady at register so so helpful with information about there products!!!! Amazing people you have working for your company!!!!

I think we've had our hot tub for 17 years now and Allen has always provided sound advice and needed repairs. The service has been professional and reliable.

Great customer service. No pressure to buy. Our salesman gave us options and listened to what we said our family needed.

Kim at the Lebanon location and Becky and Brian at the Rutland location went above and beyond to help me out of a bind. Thank you all so much I appreciate your assistance and quick response.

Allen Pools and Spa should be the model for every small business. I did a lot of research before purchasing my spa and their brands and pricing are some of the best out there. What really sets them apart though is their customer service. …

Very helpful testing my water and recommendations for chemicals, also very pleasant. You are lucky to have her.

I had Josh Sayles here 1/3 in the cold weather…our hot tub was leaking… he was able to work us in to his schedule-he was awesome!! Thanks so much Josh!!

Allen pools and spas were a pleasure to deal with. I called with a problem with our hot tub and they were able to come to the house two days later (it was a holiday week)! They were very courteous and professional and I would highly …

Our entire experience with Allen Pools has been fantastic!! Andrew was wonderful when we walked in – happy to help two folks who knew nothing about tubs, very knowledgeable and helpful but not at all sales-pushy (which we greatly …

We purchased a Spa 5 months ago from Allen Pools & Spas. Having Customer Service available to answer our questions and provide follow up service/maintenance was a priority when we were considering where to buy a spa. We could not be …

I needed service for a leaking heater and they were there for me. We are back to enjoying our Hot Springs Aria Spa. Shaun did a great job!

Gary DuCharme

was very impressed with repairman Brian. Did a quick job repairing and was very informative. Prompt service was great.

Adam. Before and after the sale and delivery. We completely trusted him.

Our sales rep, Adam, has been great! Friendly and professional customer service and communication about the status of our orders.

We have been really pleased with the fast response and service we’ve received from Allen Pools. Mathew has gone out of his way several times to solve our issues and find a good solution. We highly recommend them for their ongoing support as…

My daughter requested her hot tub be moved to her new house. The three guys that showed up were just great. Jamie was the head guy. It was not an easy move but they did such a great job. They moved it from Tunbridge to Chelsea. Such …

Allen Pools and Spas was amazing to work with. Highly recommend them. Andrew always got right back to me and shared helpful tips. LOVE my new hot tub. Don't know why I wanted so long to get one. Not only does my ski feel so soft from the …

WHY DID I WAIT SO LONG? My new Hot Tub has made an unbelievable difference in my quality of life! MAJOR improvement on Day #1. Now as I enjoy day #13 I am wondering why more people don’t talk about the THERAPEUTIC Benefits of a hot tub? I …

So far, so good. Helpful info and smooth financing for purchase. Unfortunately, it will take over a year to get the tub, so we'll have to wait to see if the delivery/installation is good.

Allen pools and spas is always there to answer any questions I have about my Hot Springs tub. They are consistently helpful and courteous.

We spent so many hours with Chris in Lebanon and all of them were great! We shopped around many stores in person and online and the service that was provided when purchasing our first tub was superb. Chris was super helpful without ever …

just a line to let you know we had an absolutely wonderful experience with allen pools and spa. They arrived on time and installed and filled our tub in no time at all.

This was a difficult year to purchase a hot tub. Supplies were delayed and many hot tubs were unavailable. We worked with Adam at Allen Spa in Williston. He was terrific to work with. He let us know what was happening with production and …

Kin was friendly and knowledgeable using hands on demonstrations. She was able to explain everything included with the package price.

Very helpful and patient with new Spa owners! Thanks for all the support and guidance. Allen Pools makes it easy. Also, appreciate the free H2O testing and the very nice showroom environment.

Fantastic Company. Their service is always spot on. I bought 18' x 32' above ground 28 years ago, and the liner lasted for 25 years. It's because of their caring and always there to help do what was best in care. I now have a new liner. I …

From start to finish Allen Pool and Spas was amazing! Great assistance from Andrew when selecting a spa to fit our needs. The delivery/set up crew was fantastic -professional and so helpful. The TriStar hot tub is perfect for our NEK log …

Go to allen pools an spas for your business i did fast

Best staff and outstanding customer service. Not to mention an excellent product, which I use every night.

Respond quickly . Very pleasant on the phone. Service is prompt and courteous.

Ed's crew always serves us well. Big fan of Tonya's customer service chops. Put a bug in their ear about something I was interested in and they remembered and when the item was available, they let me know. Installation was a breeze. 5 …

The installation was very quick and professionally done. The crew worked well together and gave us all the information we needed to get started on our enjoyment of our new perchase.

Allen’s has been great to deal with! Chris was my sales contact and was super helpful from answering my questions about picking the right model, to doing a site visit and even get me a hot tub 3 months sooner! The delivery team was also …

I only wish we had called Allen Pools much sooner. After working with two other 'pool guys' in the area and them leaving us high, and dry we found Allen Pools on a Google search. They were able to get out to our home, and let us know we …

The 3 guys who opened my pool did a great job. Well done!

Allen Pools has great products and their service is amazing!

Always very helpful and friendly service guys very

Personable

We're new to pool ownership and were having issues getting the chemistry to balance. I brought in some water, they put it in their analyzer and identified the exact amounts of everything that we needed to clear it right up. They printed out…

The employees are helpful and go out of there way to try to solve the issue.

Dave made getting our hot tub so easy and stress free! I highly recommend buying from these guys!

The people at Allen's are always helpful.

Friendly and knowledgeable service.

I just wanted to share a follow up review as we got delivery of our new hot tub cover recently. As throughout the process, the communication has been exceptional. And the delivery and installation of the new cover was fantastic! They …

I was impressed with their timeliness. The person that came out was very friendly and knowledgeable. He was only there for about 15 minutes and just had to tell me what to buy to help unclog the pipes. I had planned on paying the $130, …

Best pool place around. Also I don't know of any others.

Installed September of 2020!! Excellent people from the sales floor to the delivery guys. So glad we chose Allen Pools and spas

Great customer service from our initial visit, to the day of delivery. Wouldn’t go anywhere else! Top notch!

I am not a customer of Allen Pool & Spa, yet when I went to the store to pickup chemicals for my Dimension One Spa, they asked me to bring in my water for a Free Water Test.

I thought Customer Service like this was a forgotten trait.

If …

The service man called before arriving which is always nice. He took care of my problem quickly and thoroughly explained what he did. He was courteous and followed all Covid safety recommendations.

The free flow hot tub works so nice and it was very easy to set up sales department is very friendly and willing to work with the customer

It’s a very nice place and They know you by your first name

Amazing company. They helped us out right away when we were in a tough situation. Very dependable and reliable. Extremely experienced and provide quality work. Great prices and amazing service. Their spa valet service is unbeatable. 5 star …

I best costumer service we have ever experienced! We just bought our 8th hot tub and our first from Allen's. We will never go any place else! Adam made the sure everything was prefect for us. The team who delivered were top notch and no …

I have been going to them for years and now have my second hot tub.

Staff knows their business! Great office staff and awesome technicians!

Andrew Kenney your sales representative was excellent!! He took the time to explain your hot tub options even though we were just exploring the possibility of purchasing a hot tub for our Vermont log home. However after reviewing the …