Our entire experience with Allen has been top notch! Andrew was an incredibly helpful and honest salesman and even came out to check out our deck to make sure a delivery could go smoothly. When our tub was available a few weeks ahead of schedule he also connected us with a great local electrician to get everything set. Joe and his team of installers were kind and thorough despite a wicked hot day. If you are considering a hot tub in the upper valley you’d be remiss to not use Allen!
We are new pool owners and have visited several pool stores in the area to get our water tested and treated to resolve an issue. After visiting Allen, we are not going anywhere else! After testing our water, they not only explained what to do with the various chemicals to balance our water, but also what each product is doing and how it works with the overall pool system. We finally feel like we understand how our pool works and what is needed to maintain good water quality. The showroom is beautiful and customer service was exceptional. Looking forward to working with Allen Pool & Spas for years to come!
Dave and Nick at Allen Pools and Spas were very patient and knowledgeable with helping us figure out what spa was best to fit our needs and budget. The installation team was top notch - Jamie Jenson and his installation team were very professional and the install was seamless. They were very helpful answering all of our questions about initial set up and ongoing maintenance of the spa. Thank you for all of your help, we love our new Hot Springs spa.
Chris Levesh was our sales guy and was very knowledgeable. There was no pressure and when we did decide to purchase everything went perfectly according to what he told us. The set up crew was great as well. We were up and running in no time. Very pleased with everything and the continuing support.
Dave, the salesman, (Rutland, Vt Office) was knowledgeable and a pleasure to work with, including the special financing that was available at the time when purchasing our hot tub. He followed up and kept us posted on the delivery time. On delivery day their team showed up at 9:00 a.m. on the docket and delivered and setup our tub. This team of four were professionalism and also very knowledgeable about the hot tub. Explaining in detail how it worked and what the chemicals were for. When I did have a question a few days later, Dave returned our call promptly and answered all our questions. Five Stars!