Warm and Friendly
From the moment I walked in their store I could tell this was where we would buy our hot tub. Warm and friendly (not pushy) service.
...Read more testTodd Mobley —
First time hot tub buyer and I was thoroughly impressed with my experience!! The staff was very professional, knowledgeable, and spent a considerable amount of time with me to help me feel confident with my selections and purchase. Thanks โฆ
read moreEven though our hot tub is Jacuzzi brand we only go to Allen Pool & Spa. They are much better to deal with, more professional, more knowledgeable, and have a more customer service focus over getting a sale. Chemicals might be slightly more โฆ
read moreThank you Shannon, we appreciate your feedback!
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read moreAndrew was very helpful and knowledgeable about hot tubs we were interested in. He was not a hard sell salesman but very patient and answered all of our questions. He got us the tub we wanted at the price point we were comfortable with. Allโฆ
read moreThanks for giving Andrew a great shoutout, Ed! You're going to love your hot tub.
All employees were super helpful in solving my problem. Very knowledgable and courteous. We bought the hot spring hottub 2 years ago and haven't had a bit of trouble with it. Just keep up with regular maintenance and your all good. ๐
Thanks for sharing your experience, Kevin! Happy hot tubbin!
The staff at Allen Pools and friendly and knowledgeable about their products. Our hot tub delivery got delayed by severe weather on the anticipated day and we had to wait three weeks to find another time which fit all our schedules.
The โฆ
read moreThanks for being such as great long-time customer, Susan! Enjoy the hot tub ๐
Have had an awesome experience so far. As hot tub newbies, we were given time and the ability to ask multiple questions. The sales person (Chris) was knowledgeable and patient. We have signed a contract for a tub, so still early on in the โฆ
read moreThanks for the wonderful review, Beth! Chris takes excellent care of his customers. We can't wait to get you your hot tub!
Now I believe trading is better than working, I have been in so much debts and just with my first trade in binary options with Mrs Stephanie George, I can now repay my debts and also afford my daily expenses. I invested with $1,000 and in โฆ
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Friendly and honest service from a kind person! Iโll be back to pick up more supplies soon! Happy to SEE local people doing good work rather than ordering online and watching the delivery truck slide all over my driveway, spewing carbon โฆ
read moreThank you Deb! And thank you for your business!
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Mrs. Barbara's risk management skills are second to none. Her prioritizes capital preservation and consistently employs strategies that protect your investments. Her disciplined approach to risk makes her a โฆ
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Thank you Chris Levesh and team for your help in our hot tub purchase!
My family and I purchased our Hot Springs Flash from Allen Pools & Spas and we couldn't be happier! I expressed interest in a hot tub about a year before we actually made the purchase, and the teams in Lebanon and Williston were incredibleโฆ
read moreWow! What a wonderful experience and thanks for sharing, Brittany! We're so glad you love your hot tub and we're happy to have been able to help. Thank you so much for your business and happy hot tubbin! Let us know if you need anything ๐
It was a very pleasant experience! No pressure. Answered all our questions and left us to check out the hot tubs. We were able to get in the hot tubs to check out comfort.
We have purchased a Hot Springs, 5 person Pace Hot tub. Can't โฆ
read moreThanks Glenna! We're so glad you had a great experience in our showroom. We can't wait to get you into hot water ๐
Our entire experience with Allen has been top notch! Andrew was an incredibly helpful and honest salesman and even came out to check out our deck to make sure a delivery could go smoothly. When our tub was available a few weeks ahead of โฆ
read moreThank you for the glowing review, Elizabeth! And for giving Andrew, Joe and the crew a great shout out! Happy hot tubbin ๐
I went in looking for help with our sauna, and the employee knew exactly what I needed and brought me out back to see the unit. She was able to take care of my problem then and there, and she was lovely as well. Excellent service!
Thank you, Rebecca! We're so glad we could help resolve the problem so quickly. Enjoy your sauna!
Chris Levesh was our sales guy and was very knowledgeable. There was no pressure and when we did decide to purchase everything went perfectly according to what he told us. The set up crew was great as well. We were up and running in no timeโฆ
read moreThanks for giving Chris and the delivery crew a shoutout, Brock! Enjoy your hot tub!
Dave, the salesman, (Rutland, Vt Office) was knowledgeable and a pleasure to work with, including the special financing that was available at the time when purchasing our hot tub. He followed up and kept us posted on the delivery time. โฆ
read moreThank you for the review, Fran! We're so glad you had a great experience with us. Enjoy the tub!
We had owned a Hot Springs tub since 1999 and decided it was time to upgrade. Andrew was great about showing all the things that have been improved as well as many of the other features.
Thank you for your business, Ken! And thanks for being a long time Hot Springs owner. Enjoy this next one!
We shopped all over Chittenden County for our Hot Tub and ended up with a Hot Spring tub from Allen Pools and Spas. Great new showroom including the ability to set test, which was not offered anywhere else. Great staff and the entire โฆ
read moreThank you so much for this great review, Wolfgang! Weโre glad we made it easy for you and thank you for your business. Happy hot tubbin!
We walked in January 2 and Chris welcomed us with honest feedback and assistance without ever being pushy. His advice was quite helpful in the purchase and setup phases. The scheduling department kept in contact to work around the blizzardsโฆ
read moreThanks for giving Chris and the Delivery Team a wonderful shout out, Ryan! Happy Hot Tubbin!
After a successful withdrawal of $17,000 from an investment of $1300 from this broker. I'm so excited and unreservedly express my gratitude to Mrs Murphy Sherry who guided me with through the investment course that yielded me $17,000 profitโฆ
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I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Mrs Cathy Frederick helped me trade my $600 to earn $ 8,500 in 5 days. Sheโs very straight forward and genuine, you can contact her for โฆ
read moreHi, this is spam and has been reported to Facebook. Please do not use any of the contact methods listed in this review.
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read moreMary stuck with us while we did our homework. It was great working with someone who knows the product and wasnโt just a salesman. Thanks for your help. Looking forward to having the hot tub on the deck!
Thanks Betty & Bruce! Mary does a great job taking care of her customers so they are well informed. Can't wait to get you soaking in your new tub!
Both Chris and Miranda were very knowledgeable and helpful with our decision on buying a new hot tub. It is very helpful to see the demo models on the floor rather than a picture on the computer.
Thanks for this great review, Todd! Yes, we're very excited to have full display models again after a long time of inventory shortages ๐ Thank you for your business.
Chris and everyone at Allen Pools & Spas were absolutely wonderful to work with. Thank you again to Chris for your expertise and knowledge, also the delivery went very smoothly! Thanks again all, looking forward to enjoying this hot tub!
Thank you so much Aubrey for this awesome review! Chris goes above and beyond for his customers, thanks for giving him and the delivery crew a shoutout! Happy Hot Tubbin'
We purchased a new tub and Chris was incredibly helpful with choosing which model would best suit our needs. He is knowledgeable about all of the products and gave expert advice when making our decision.
Thank you so much for the review, Andy & Melissa! Chris does an amazing job working with his customers. Thanks for giving him a shoutout!
We ordered our Hot Spring last fall with Nick being upfront about it being a year out. We had great service the day Nick sold us the tub right through the installation process! We have enjoyed the tub every day and it was so worth it! Very โฆ
read moreThanks so much Sarah! We're so glad you had a great experience working with Nick and that you love your tub. Thank you for your business, happy hot tubbin!
Always a great experience with the Lebanon store. Knowledgeable, friendly and assertive and helpful.
Our experience with Allen Polls and Spa has been amazing from beginning to end. The first day we walked in Chris was welcoming and knowledgeable. He answered all our questions, reviewed all our options with us, and never once did we feel โฆ
read moreThank you so much for this great review, AJ! We're glad you had a great experience with us and Chris takes wonderful care of his customers. Thanks for giving him a shoutout! Happy Tubbin'!
We love working with Allen Pools and Spas. This purchase did not go as smoothly as expected. But we are happy with the completed project.
Thank you for your review, Melanie! We'd obviously love it if every purchase and install went perfectly, but that doesn't always happen. Thank you for your patience and flexibility; we hope that we can make everything right in the end ๐ Happy Splashin'
Adam and Matt have been phenomenal. We started our hot tubbing experience with a used hot tub. We were always welcomed by name and felt like VIP! Adam always showed us the new tubs, but did not pressure us into anything. Matt fixed our usedโฆ
read moreThanks so much for this great review, Joey! We're so glad we're able to help. Happy Hot Tubbin!
Our sales person is great – we just bought our tub June 2022- and we are first time hot tub owners – our sales person Dave has been (still is) great. Allen has great customer support and itโs easy to access any team member if your rep is โฆ
read moreThank you for your review, Nathalie! Dave is awesome and we're so glad you're happy with our service.
Did a good job and got some good suggestions. Thanks
OUTSTANDING CUSTOMER SERVICE!! Due to COVID and short supply/timing, we were unable to purchase from Allen Pool. One year later with tub we purchased from another business, nothing but issues and poor customer service. Reached out to Dave โฆ
read moreThank you for this glowing review, Amy! Dave & Mary are rockstars๐คฉ and always help the best that they can. As always, feel free to reach out for help.
Andrew was a pleasure to work with, he made the process seamless and the decision easy to go with Allen Pools and spa. He helped is with operational installation considerations in a tricky area we were planning on placing the spa. He also โฆ
read moreThanks so much for the awesome review, Naomi! Andrew does a great job helping his customers. Thank you for your business!
Chris is an amazing salesman and person!!!! He treats you like a person not just a sale!!!! And the young lady at register so so helpful with information about there products!!!! Amazing people you have working for your company!!!!
Thank you so much, Angela! Chris is the best! We really appreciate this awesome review.
Allen Pools and Spa should be the model for every small business. I did a lot of research before purchasing my spa and their brands and pricing are some of the best out there. What really sets them apart though is their customer service. โฆ
read moreThank you Scott! Happy Hot Tubbing!
Very helpful testing my water and recommendations for chemicals, also very pleasant. You are lucky to have her.
Allen pools and spas were a pleasure to deal with. I called with a problem with our hot tub and they were able to come to the house two days later (it was a holiday week)! They were very courteous and professional and I would highly โฆ
read moreThank you Sarah! Enjoy your hot tub!
Our entire experience with Allen Pools has been fantastic!! Andrew was wonderful when we walked in โ happy to help two folks who knew nothing about tubs, very knowledgeable and helpful but not at all sales-pushy (which we greatly โฆ
read moreThank you so much Sara! Enjoy that hot tub!
We purchased a Spa 5 months ago from Allen Pools & Spas. Having Customer Service available to answer our questions and provide follow up service/maintenance was a priority when we were considering where to buy a spa. We could not be โฆ
read moreThank you so much Jackie! Enjoy your new hot tub!
We have been really pleased with the fast response and service weโve received from Allen Pools. Mathew has gone out of his way several times to solve our issues and find a good solution. We highly recommend them for their ongoing support asโฆ
read moreThank you so much for your recommendation, Anne! Matthew is an awesome member of our team!
My daughter requested her hot tub be moved to her new house. The three guys that showed up were just great. Jamie was the head guy. It was not an easy move but they did such a great job. They moved it from Tunbridge to Chelsea. Such โฆ
read moreAllen Pools and Spas was amazing to work with. Highly recommend them. Andrew always got right back to me and shared helpful tips. LOVE my new hot tub. Don't know why I wanted so long to get one. Not only does my ski feel so soft from the โฆ
read moreThank you Lori! We're so glad that you're loving your hot tub and had a great experience with us. Happy Hot Tubbin'!
WHY DID I WAIT SO LONG? My new Hot Tub has made an unbelievable difference in my quality of life! MAJOR improvement on Day #1. Now as I enjoy day #13 I am wondering why more people donโt talk about the THERAPEUTIC Benefits of a hot tub? I โฆ
read moreFrom the moment I walked in their store I could tell this was where we would buy our hot tub. Warm and friendly (not pushy) service.
...Read more testTodd Mobley —
I love shopping here for my Big Green Egg- I’ve also enjoyed their free Big Green Egg cooking classes!! Very informative- thank you
...Read more testManuel — Vermont
We were referred to Allen Pools & Spas from friends. From the minute I walked in, I could immediately tell I was dealing with professionals and was treated with respect. In subsequent visits, sales reps could easily cover for each other without question. Dealings were flexible, efficient and staff was extremely knowledgeable and friendly, but not pushy – which was much appreciated. Follow-up has been terrific – enough to make us comfortable, but not overkill. Overall interaction has left us extremely satisfied with this major purchase and the company with which we did business. Pleasantly surprised, especially having never purchased anything from them before.
...Read more testCaroline Schnieder —
They are the best! Very knowledgeable and Joe is great to deal with. Superb service department as well!
...Read more testConi — Montclair
Allen Pools have everything you need for your pool and spa. I have always had friendly customer service and will be a repeat customer.
...Read more testCheryl Blekis —
Great product, great service! Having our spa delivered by a team of 5, who were professional, knowledgeable and polite made me very aware the high quality of service Allen’s pool expects to give to their clients!
...Read more testSheila — Rutland, VT
This is my second hot tub from these folks who are ALWAYS willing to help with any issue. Fortunately I seldom need them. LOVE my hot tub…..
...Read more testDavid Landers —
We have been a customer of Allen Pools & Spas for 4 years and have had excellent service. We purchased a HotSprings Grande based on the knowledge and friendly attitude of their staff. We highly recommend them for any product they represent. Great people and great products!
...Read more testLarry Sudvey —
Great service and fair prices. I have been an Allen Pools and Spas customer since 2003, and they have always been great to work with. I’ve purchased 3 hot tubs, numerous covers and replacement pieces plus supplies and chemicals from them and everything has been perfect.
...Read more testDave McComb —
The entire staff was excellent to work with from sales to installation. It was a great experience.
...Read more testRobert Kinchen —
Allen Pools built our pool, helped use learn to maintain it, and always provides great service. They go the extra mile!
...Read more testKevin Lewis —
We have been extremely happy with the spa we bought. From the sales to the service everything has been first rate. We had seen the spa at the Home Show and discussed our options with the sales person at that time. He was very helpful, only suggesting the type of spa that suited our needs and was never pressuring. They helped us decide on the best option, did all the site prep and delivered and trained us on the proper use. The people at Allen Spas really care about their customers. It is evident in all our interactions. I would highly recommend Allen Spas.
...Read more testDavid Ericson —