Important Spa Maintenance Information

hot tub filter


  • We test your water, add PH, Total Alkalinity, Chlorine, Bromine, and Shock as needed. (These chemicals will not last a full week or two when the spa is used.)
  • We clean off your cover, rotate your filters, switch them out as needed, and make sure everything is working properly.
  • We note anything that may need to be replaced or repaired.

However, there are still some things that you are responsible for. Whenever you use your spa, you still need to add (either of the following depending on what your spa takes);

  • Chlorine
  • Bromine
  • Enhanced Shock
  • Spa Shock

At 104 degrees, bacteria will double every 14 minutes. Over a week or two of not adding chemicals, your spa’s water will turn cloudy, murky, and green.

hot tub clear water


  • We need clear access to your spa and the equipment compartment.
  • We need any snow to be removed and the access panel in your deck removed.
  • We do not want to damage your deck trying to get the access panel removed.

If you have signed up for a biweekly contract and are having problems with your spa staying clean and ready for use, you should consider a weekly contract. Over a two week period, the water chemistry can change quickly.

 Please give us a call if you have any questions. We are here to help!


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rutland hot tub store

1901 US Route 4 East

P.O. Box 613
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  Get Directions

(802) 775-5952

Monday – Friday: 9 am – 5:30 pm
Saturday: 9 am – 4 pm
Sunday: 10 am – 2 pm

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upper valley hot tub store

1255 VA Cutoff Road
P.O. Box 4763
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(802) 295-6037

Monday – Friday: 9 am – 5:30 pm
Saturday: 9 am – 4 pm
Sunday: Closed


allen pools and spas

70 Simons Plaza
P.O. Box 1539
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Get Directions

(802) 288-9028

Monday – Friday: 10 am – 6 pm
Saturday: 10 am – 4 pm
Sunday: 10 am – 2 pm

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allen pools and spas

227 Mechanic Street
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Get Directions

(603) 410-5900

Monday – Friday: 9 am – 5:30 pm
Saturday: 9 am – 4 pm
Sunday: 9 am – 2 pm

Proudly serving Vermont, Western New Hampshire and Northeastern New York including the Upper Valley, Norwich, Lebanon, Claremont, Woodstock, White River Junction, Hanover. Sunapee, Charlotte, Shelburne, Williston, Burlington, Essex, Stowe, Sugarbush, Warren, Barre, Montpelier, Champlain Islands, Grand Isle, St. Albans, Killington, Rutland, Manchester, Stratton, Ludlow, Okemo, and more.