Tru Blue Promise

What is the Bioguard Tru Blue Promise?

A program to ensure ultimate prevention, with expert advice as a Platinum Bioguard dealer, we’ll ensure you’re using them properly and testing your water in our state of the art water testing facility.  By using our proven products and following our advice, the chances of algae or cloudy water are dramatically reduced and you’ll have spectacular looking water all season long. But the best part is that if you’re loyal to the Promise and you still end up with algae or cloudy water, we’ll give you everything you need to fix it for FREE.

Now that’s peace of mind that ensures you’ll never miss a moment again in your pool.

Stop by for a FREE water analysis and learn more!

Who is eligible for the Promise?

All pool season customers who:

  1. Use a chlorine sanitizer, a saltwater chlorinator or Mineral Springs® (bromine or biguanide systems are not eligible at this time)
  2. Chlorine Pool Owners must purchase at least one qualifying product from each of Step 1, Step 2 and Step 3 PLUS either Pool Complete® or Optimizer Plus®. The qualifying Step Products are:
    • Step 1/Sanitizers – all SilkGuard® products (SilkGuard Complete™,1” SilkGuard ®Tabs, 3” SilkGuard® Tabs, SilkGuard® Sticks, Smart SilkGuard® Sticks)
    • Step 2/Shock – Smart Shock®, Easy Shock & Swim®, BurnOut® 3, BurnOut® 73
    • Step 3/Algicide – Algae Complete™, Back Up® 2, Algae All 60®, Banish®
  3. Salt Pool Owners must purchase at least one qualifying product from each of Step 2 and Step 3 PLUS either Pool Complete® or Optimizer Plus®. The qualifying Step Products are:
    • Step 2/Shock – Smart Shock®, Easy Shock & Swim®, BurnOut® 3, BurnOut® 73
    • Step 3/Algicide – SaltScapes® Algae Remover, Algae Complete™, Back Up® 2, Algae All 60®, Banish®
  4. Mineral Springs® Pool Owners must purchase Mineral Springs™ Beginnings or Mineral Springs® Renewal® PLUS Mineral Springs® Stain & Scale.

By registering for the Promise, the pool owner agrees to:

  1. Continue to use only eligible BioGuard products and follow suggested treatment routine
  2. Get water tested regularly at this BioGuard Dealer and perform recommended water balance adjustments

What conditions are not covered?

  1. Chlorine Demand (due to insufficient sanitizer levels)
  2. Metal Staining
  3. Water Balancing
  4. Equipment Issues

To redeem an algae or cloudy water issue:

  1. Bring a water sample to this BioGuard Dealer for an ALEX® Water Analysis
  2. Once the issue is verified, BioGuard Dealer will provide a FREE BioGuard Tru•Blue Promise Solution Kit containing products recommended by ALEX to fix the issue

Click here for complete program terms and conditions

 

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RUTLAND

rutland hot tub store

1901 US Route 4 East

P.O. Box 613
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(802) 775-5952

Monday – Friday: 9 am – 5:30 pm
Saturday: 9 am – 4 pm
Sunday: 10 am – 2 pm

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upper valley hot tub store

1255 VA Cutoff Road
P.O. Box 4763
White River Jct., VT 05001

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(802) 295-6037

Monday – Friday: 9 am – 5:30 pm
Saturday: 9 am – 4 pm
Sunday: Closed

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allen pools and spas

70 Simons Plaza
P.O. Box 1539
Williston, VT 05495

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(802) 288-9028

Monday – Friday: 10 am – 6 pm
Saturday: 10 am – 4 pm
Sunday: 10 am – 2 pm

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