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FAQ's |
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Adding a hot tub to your backyard is a great investment in your home, family, and health for years to come. Most customers use their spas daily whether as a gathering place to share quality time with loved ones, relieve stress, or ease aches and pains. Hot tubs help you sleep better, assist in controlling diabetes and weight loss, and improve heart health (view all health benefits). The biggest regret our customers share with us, is that they waited too long.
We are happy to accomodate your requests. We always have models available for test soaking.
You may exchange your spa for a different model within thirty days, if you find you have not chosen the model that best suits your needs. If for any reason you are unhappy with our service, you may return the spa for a full refund, less a 10% restocking fee.
View our complete Total_Satisfaction Guarantee.
Hot Spring Spas make it easy with our exclusive Everfresh System. The Everfresh System includes the Freshwater III Ozone System (built in on all Hot Spring Spas) and Nature II Silver Ion Cartridge (change every four months).
No, even with our exclusive everfresh system, you still need to add small amounts of sanitizer. The Everfresh System will allow you to maintain lower levels of chlorine and reduce your maintenance and chemical usage tremendously.
An ozonator generates ozone just like the ozone in the atmosphere (O3). As your spa circulates, ozone is emitted and sanitizes the water. Ozone greatly reduces your chemical usage, but is not a stand alone sanitizer.
You only drain and refill a Hot Spring spa approximately every four to six months. Hot Spring spas offer optimal circulation and filtration with the lowest chemical usage possible.
All of our hot tubs are designed to go outdoors, and most often enjoyed outdoors. Learn more about our Energy Efficient Hot Tubs.
All of our hot tubs can be installed indoors. While most enjoy our spas outdoors, particularly during the colder months, we always recommend that you install your new hot tub where you will use it the most. Spas are always covered except when in use, therefore humidity is not an issue. Avoid hardwood and carpeted areas, utilize area rugs, bathers bring water with them as they exit.
All Hot Spring Spas are equipped with a Silent Flo 5000 pump that runs twenty four hours a day, seven days a week, pumping 5000 gallons of water daily and drawing less energy than a 75 watt light bulb. If you are considering purchasing a spa, ask how often the spa circulates and what is involved in programming the spa to circulate and heat.
Hot Spring's has five lines of hot tubs most of which offer an optional stereo system. Stereo systems can be installed after the spa has been installed. View stereo options.
Hot Spring Spas are not designed to hook up to a boiler or wood stove. They are the most energy efficient hot tubs on the market. Learn more about our energy efficient hot tubs.
Our professional delivery crews use four wheel drive trucks and trailers. Whether your new spa will go on a second story deck, a cement slab, you want to sink your spa or use an existing deck, we can assist you. Rest assured, our delivery crew can and will find a way to place your spa in your backyard, basement, porch, or gazebo to create your own vacation everyday at home.
Our professional delivery crew is prepared to install your new Hot Spring Spa in any weather condition, rain, sleet, or snow. We have four wheel drive vehicles to deliver and install hot tubs year-round.
